Order telephone number, security and delivery information.
We are happy to take your orders over the phone
Buy with confidence and we won't pass on your details to third parties
We deliver throughout the world. For more information click here
Customer Services
If you are experiencing difficulties placing an order please email us at mailorder@rickstein.com with the details of the problem and we will try to resolve it as quickly as possible. Alternatively, you can contact our Mail Order department on 01841 533250 to place your order. We are open Monday to Friday from 9am - 5pm.
A number of items at Stein's Gift Shop have limited availability, however, if you have seen an item you wish to purchase but can't find it on our online shop please contact us on 01841 533250 where we will be happy to check availability for you.
Your privacy is of the highest importance to us, and we promise never to release your personal details to any outside company for mailing or marketing purposes.
We realise how important it is to securely store any information that you provide. Shop.rickstein.com maintains the highest levels of security. Our site uses high-level SSL encryption technology, the most advanced security software currently available for online transactions. You can therefore rest assured that we take the privacy and security of your payment and personal details very seriously.
Should you have any further questions regarding shopping at rickstein.com please contact us or view our terms and conditions.
